Documentation
Return Grid documentation
Guides for everyone who uses Return Grid. These pages are public — no account or sign-in required, so they're safe to share with anyone who needs them.
For renters
For owners and property managers
Onboarding your first property
Start here. The short, sequential path from an address you're looking at to a tenant paying rent.
- Setting your defaults before you analyze anything
- Analyzing the deal and reading the metrics
- Marking it bought and what that unlocks
- Adding units, the lease, and the people on it
- Branding and switching on the Tenant Portal
- Getting rent paid, with or without integrations
Property Manager Guide
Everything you can do in the Owner Portal, from underwriting a deal to selling it.
- Analyzing deals, comps, and the Deal Score
- Search Watch, offers, and closing a purchase
- Rent Roll, leases, tenants, and security deposits
- Listings, applications, and screening
- Setting up and branding the Tenant Portal
- Maintenance, repairs, CapEx reserves, and reports
Workflow Rules
Automating what happens to a ticket: who it goes to, who gets told, and what happens when nobody answers.
- Event rules and time rules, and which one you want
- Why the order of your rules decides the outcome
- Building an escalation ladder that actually escalates
- Owned by a team versus assigned to a person
- Reading the rule log when a rule didn't fire